The programme

Career Ally programme: complete module breakdown.

Six digital badges issued through Navigatr · Self-paced online modules plus one live virtual session · 2–3 weeks at your own pace · 4 hours CPD-certified learning.

Module breakdown

The modules

Five self-paced training modules, each earning a digital badge. After the modules you'll complete a short readiness assessment to earn your CPD-certified Career Ally credential.

Module 1

20 minutes

Career Conversations Foundations

Understanding why good career conversations matter and what makes them effective.

Key takeaway

Good career conversations are about listening and asking questions, not giving advice.

Topics covered

The real impact of supportive career conversations
Difference between advice-giving and supportive questioning
What makes conversations overwhelming vs. helpful
Your enhanced Career Ally toolkit

Activities

Story video: real example of how good conversations change outcomes
Audio comparison: hearing the difference between two approaches
Practice quiz: identifying effective conversation techniques
Toolkit overview: understanding how all the pieces fit together

Badge earned: Career Conversations Foundations

Module 2

90 minutes (30 mins self-paced + 60 mins live)

Great Career Conversations

The 4-question model for supportive discovery conversations.

Key takeaway

The 4-question model gives structure without feeling scripted. It helps people discover their own answers.

Topics covered

Listen — "What's happening for you right now?"
Clarify — "What would good look like for you?"
Strengthen — "What's worked for you before?"
Activate — "What feels like a good next step?"

Activities

Video demonstration with coach and volunteer
Download: 4-Question Quick Reference Card
Practice scenarios: Maya (recent graduate), James (redundancy), Aisha (career break)
Common pitfalls and how to recover

Badge earned: Great Career Conversations Practitioner

Module 3

40 minutes

Digital Career Tools

How to demonstrate the Stay Nimble platform and Ask.Nim AI career assistant to people you're working with

Key takeaway

Digital tools extend your support beyond the conversation.

Topics covered

Stay Nimble platform navigation and key features
Creating and managing resident accounts
Demonstrating Ask.Nim for CV feedback, interview prep, and career exploration
Sitting alongside residents without taking over
Basic troubleshooting and common issues

Activities

Platform walkthrough (screen recording + narration)
Ask.Nim demonstration training
Practice conversation scenarios with AI assistant
Quick practical support: CV basics and job search essentials

Badge earned: Digital Career Tools Demonstrator

Module 4

40 minutes

Connecting to Deeper Support

Recognising when residents need deeper support and making effective referrals.

Key takeaway

Referrals connect people to specialist help. They show you care enough to get them the right support.

Topics covered

Reading the signs: when is coaching needed?
Making referrals that feel positive, not like rejection
Effective language and framing
Handling hesitation and concerns
Emergency escalation: domestic abuse, suicidal ideation, child protection
Your venue's safeguarding procedures

Activities

Interactive "Reading the Signs" activity (12 scenarios)
Watch 3 referral demonstration videos
Practice referral language (6 scenarios)
Handling hesitation and concerns

Badge earned: Connect to Deeper Support Facilitator

Module 5

30 minutes

Ethical & Professional Support

Building and keeping trust through confidentiality, inclusive practice, and professional boundaries.

Key takeaway

Clear boundaries protect both you and residents — they create safety, not barriers.

Topics covered

What you can and can't share
Practical decision-making scenarios
"Before and After" examples of inclusive communication
Maintaining boundaries without being harsh
Adapting your pace and style to each person

Activities

Story video: a day at the community centre
Confidentiality decision quiz (6 scenarios)
"Before and After" interactive examples (8 patterns)
Professional boundaries discussion
Download: Professional Boundaries Quick Reference

Badge earned: Ethical & Professional Support Builder

The credential

Your Career Ally credential.

Once you've finished the five training modules, you'll complete a short readiness assessment — a self-assessment across all five competency areas, an integrated skills check, and a personal action plan. Pass it and you earn your CPD-certified Career Ally credential.

This credential certifies you can:

Demonstrate digital career tools confidently
Recognise when to provide direct support vs. refer to qualified coaches
Maintain confidentiality, inclusive practice, and professional boundaries
Escalate safeguarding concerns appropriately

Shareable on your LinkedIn profile (professional credentials section) and in performance reviews and development plans.

Keeping it current

Maintaining your credential.

To keep your Career Ally status active:

Quarterly — 4× per year

Attend learning circle sessions (60 minutes each, online)
Share experiences, problem-solve challenges, continue developing

Annually

Confirm ongoing practice in community career support role
Complete 1-hour refresher training

For organisations

Bring Career Allies to your community.

Career Allies is delivered in partnership with councils, colleges, and community organisations. Tell us about your organisation and the people you support. We'll come back to you to explore whether Career Allies is the right fit.

Enquire for your organisation

Been invited?

Your organisation has your sign-up link.

If someone at your council, college, or community organisation invited you to Career Allies, they'll have shared a direct link with you. Check the email or poster you received, or get in touch with them for it.

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